Common Gateway Enhancements
These enhancements apply to both Classic Gateway and NextGen Gateway.
Support for OpsRamp Gateways on HPE VME
You can install Classic and NextGen Gateways on HPE VME as the hypervisor layer. This is supported for Gateway versions 20.0.0 and 21.0.0, using both ISO and OVA images for each gateway type.
NextGen Gateway Enhancements
This enhancement applies to NextGen Gateway only.
NextGen Gateway Audit Logging
OpsRamp expanded NextGen Gateway audit coverage to improve traceability for troubleshooting and compliance.
- The platform audit report now includes NextGen collector profile actions such as scale up/down, rebalance, and enable/disable debugging, including actor, action, target, and timestamp.
- Kubernetes (K3s) audit logging is now supported for gateway clusters, capturing key API changes (pods, namespaces, workloads, RBAC, services/networking, ConfigMaps/Secrets) with log rotation options.
- For ISO/OVA (K3s-based) deployments, you can enable this by default.
PostgreSQL Upgrade
In NextGen Gateway 21.0.0, the embedded PostgreSQL database has been upgraded to a supported version. This update removes dependency on an End‑of‑Life PostgreSQL release used in earlier gateway versions and improves long‑term supportability and security.
Classic Apps Enhancements
VMware Resource Hierarchy Now Available as Labels
OpsRamp included VMware parent hierarchy details as custom attributes for all VMware resources. These attributes are also exposed as metric labels, so you can filter more accurately and build dashboards more easily. Attribute mappings by resource type:
- Datacenter: vCenter IP Address, vCenter Name
- Cluster: vCenter IP Address, vCenter Name, Datacenter Name
- Host (within a cluster): vCenter IP Address, vCenter Name, Datacenter Name, Cluster Name
- Host (standalone): vCenter IP Address, vCenter Name, Datacenter Name
- Virtual Machine (on a clustered host): vCenter IP Address, vCenter Name, Datacenter Name, Cluster Name, Host Name, Host IP Address
- Virtual Machine (on a standalone host): vCenter IP Address, vCenter Name, Datacenter Name, Host Name, Host IP Address
- Datastore: vCenter IP Address, vCenter Name, Datacenter Name, Host Name, Host IP Address, Cluster Name
- Datastore (on a standalone host): Host Name, Host IP Address
FortiGate Native Backup/Restore Improvements
OpsRamp implemented a new backup method for FortiGate firewall configurations to improve restoration reliability. When available, backups will now be captured using the sys_config system file over SCP. If SCP access is not supported, the system will automatically fall back to the previous method using the show full-configuration or show commands over the SSH console.
VMware VM Hardware Details Collected During Discovery
OpsRamp VMware discovery now captures the new custom attribute VM Total Disk Capacity and populates it for VMware virtual machines.
Collect Device SNMP Walk via UI
OpsRamp has introduced UI-based support for performing a complete SNMP walk on devices. This enhancement allows you to retrieve all device-supported OIDs directly from the UI without manually executing SNMP walk commands from the gateway CLI.
vCenter TLS Certificate Expiry Monitoring via REST
OpsRamp supports monitoring the TLS certificate expiry of VMware vCenter Appliance directly over HTTPS using vCenter REST APIs. This approach does not require shell or bash access to the vCenter Appliance.
Classic Apps Bug Fixes
F5 Startup Config Runs Only When You Select It
For F5 devices, OpsRamp Gateway attempts startup configuration (startup-config) backup only when you explicitly select it in the Network Configuration Backup job.
Previously, the gateway could attempt startup-config collection even after you removed (unselected) Startup Config from the job, which could cause unnecessary backup attempts and related alert noise. With this fix, backup behavior matches the job options you choose.
- If Startup Config is selected: the gateway attempts startup-config backup for F5 devices.
- If Startup Config is not selected (or removed): the gateway does not attempt startup-config backup for F5 devices.
Fix for Monitor Policy Creation with “In List/Not in List” Operators
OpsRamp resolved an issue where monitoring could fail if String in List or String Not in List conditions were configured with only a single value. This defect could prevent monitoring data collection. With this fix, single‑value list configurations now work as expected.
SNMP Hexadecimal Conversion Fix for Metrics and Monitors
OpsRamp added fixes to support converting different hexadecimal formats received from end devices into multiple human-readable data formats in SNMP monitoring.
Hexadecimal → Decimal (numeric)
Supported examples:
1A → 26FF → 2550x1A / 0X1A → 260A:1B:2C:3D / 0A-1B-2C-3D / 0A 1B 2C 3D → 1695529570x0A:1B:2C → 658220
Hexadecimal → String (ASCII)
Supported examples:
48:65:6C:6C:6F / 48 65 6C:6C:6F / 48-65-6C:6C:6F / 0x48:65:6C:6C:6F / 48656C6C6F → Hello54:68:65:20:51:75:69:63:6B → The Quick57 6F 72 6C 64 → World30 → 0
Hexadecimal → IP
Supported examples:
C0:A8:01:01 / C0 A8 01 01 / C0-A8-01-01 → 192.168.1.10x0A:00:00:01 → 10.0.0.1
Reliability Fixes for SNMP Agentless Monitoring
OpsRamp added a fix for RSE monitoring failing on Windows devices when scripts included the custom.script.multi.arguments parameter.
SNMP Trap Exclude Configuration Loading Fails During Gateway Upgrade
OpsRamp fixed a bug where SNMP trap exclude configuration fails to load during a gateway upgrade if the initial attempt to read the configuration from the database failed. The system now includes retry support to ensure the configuration loads successfully even when the first attempt encounters a transient failure. This improvement prevents trap-processing issues caused by incomplete configuration loading.
SNMP Extended Monitoring Template Application Fix
OpsRamp fixed an issue where applying or updating an SNMP Extended Monitoring template during active polling could disrupt running monitoring jobs. You can now apply the same template to multiple devices during polling without impacting ongoing SNMP Extended Monitoring.
Improved vCenter Hostname and URL in VMware Alerts
OpsRamp improved how vCenter details are populated in alerts for VMware resources. VMware alerts now consistently display the correct vCenter hostname and URL, reducing mismatches caused by configuration differences.