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Create a metric

You can create metrics at the Service Provider, Partner, and Client levels.

Note: You cannot delete a metric once it is created.

Follow these steps to create a metric:

1. To select your client, click the Client/Partner dropdown from the top-left corner of the My Dashboards screen. Either type your client’s name in the search bar or select your client from the list.

2. Click Setup > Account. The Account Details screen is displayed.

3. Click on the Monitoring tile.

4. Click +ADD. The ADD METRIC screen is displayed.
   
   
   

5. Enter the following information:

   

   GENERAL DETAILS

   Field Name	Field Type	Description
   Name	String	Unique name associated with the metric. See Metric name format for more information.
   Display Name	String	Provide a unique display name for the metric. Example: EMC CLARiiON System Total Raw Space. Display Name and Name must infer the same purpose.
   Tag Name	String	Provide user-defined tags for better filtering.
   Adapter Type	Dropdown	Collector type that you want to use to gather metric data. Select Application or JMX.
   Application Type	Dropdown	Select Application Type. This field is displayed if you selected Adapter Type as Application.
   Class/Attribute path	String	Enter the class or attribute path. This field is displayed if you selected Adapter Type as JMX.
   Description	String	Provide a description for the metric.
   Category	Dropdown	Select appropriate category for the metric.
   Data Point Type	Dropdown	Type of data point specification: Counter Delta - It calculates delta on top of metric value. If the result is less than zero, then it returns zero. Counter Delta = (Current poll value - Prev poll value) Counter Rate - It calculates rate on top of metric value. If the result is less than zero, then it returns zero. Counter Rate = (Current poll value - Prev poll value) / (Current poll time - Prev poll time) Derive Delta - Not related to RSE. No support in both agent and gateway. Derive Rate - Not related to RSE. No support in both agent and gateway. Gauge - It returns a direct metric value, which is returned from the script. Rate - It calculates rate on top of metric value. If the result is less than zero, then it returns a negative value. Rate = (Current poll value - Prev poll value) / (Current poll time - Prev poll time) Delta - It calculates delta on top of metric value. If the result is less than zero, then it returns a negative value. Delta = (Current poll value - Prev poll value) None - Same as Gauge
   Unit Multiplication Factor	Integers and floating point numbers	The default value is 1.0. Provide a value to multiply by the data point value that the end device will return. Example: If the device returns a value of 2 and it is in MB, and if you want to convert it into KB, then the formula is: 2 * (1/1024) = 2 * 0.0009765625 = 0.001953125 KB.

   FORMAT METRIC VALUE

   Field Name	Field Type	Description
   DataPoint Value Conversion	Radio button	Datapoint value conversion specification: Value: Value used to convert the metric data point. Enumerated Map: Map the datapoint to a state-description pair.
   Units	Dropdown	This field is displayed if you selected Value as DataPoint Value Conversion. Select a unit according to the metric value. Example: If the metric returns value in percentage, select Percentage (%).
   State/Description	String	This field is displayed if you selected Enumerated Map as DataPoint Value Conversion. Add state-description pairs for each datapoint value: State: Enter State represented by the value. Description: Enter description associated with the state. Click SAVE. Click +ENUMERATED MAP to add state-description pairs. Use Formatted Value In: Select Alert and/or Graph checkboxes as required.

   METRIC PROCESSING

   Field Name	Field Type	Description
   Type	Checkbox	Graph: Select Graph to process metrics in the form of graphs. Alert: Select Alert to process metrics in the form of alerts. Warning alerts when metric is: Select the operator. threshold: Enter a threshold value. Example: 1, 5. and repeats: Select the repeat count. Example: once, thrice. Critical alerts when metric is: Select the operator. threshold: Enter a threshold value. Example: 1, 5. and repeats: Select the repeat count. Example: once, thrice. Alert Subject: Alert subject. This is populated by default and should not be changed. Alert Content: Alert description. This is populated by default and should not be changed.

6. Click ADD METRIC. The metric is created and displayed on METRICS listing screen.

View metrics

Follow these steps to view metric information like Name, Adapter Type, Display Name, Description:

1. To select your client, click the Client/Partner dropdown from the top-left corner of the screen. Either type your client’s name in the search box or select your client from the list.

2. Click Setup > Account. The Account Details screen is displayed.

3. Click on the Monitoring tile.

4. From the METRICS listing screen, click the search icon.

5. Type the name of the metric in the search box. The metric details are displayed.

6. Click anywhere in the metric name row. The METRIC DETAILS slide-out is displayed.
   
   
   

The following are acceptable formats for a metric name:

• Metric names should not contain a dot (.), instead use an underscore (_) between the words.
  system.cpu.usage is not valid
  system_cpu_usage is valid
• A metric name can have a maximum of ten underscores “_”. A metric name cannot start or end with an underscore.
• A metric name can contain numeric values (0-9) but cannot start with a numeric value.
• A metric name should be case-insensitive.
• The length of the metric name should be less than or equal to 255, including underscores.

Graphs with New Metrics data