View Alerts
The Alert Browser provides a comprehensive table view of all alerts in your OpsRamp environment. Understanding how to read and interpret the alert information is crucial for effective alert management.
Alert Table Overview
The main alert table displays alerts with the following key information:
Alert Table Columns
| Column | Description | Details |
|---|---|---|
| Status | Current alert state | Open, Acknowledged, Suppressed, Closed |
| Severity | Alert priority level | Critical, Major, Minor, Warning, Info |
| Alert Name | Brief description of the alert | Summarizes the issue or condition |
| Resource | Affected resource | Server, application, service, or device |
| Source | Alert origin | Monitoring tool or system that generated the alert |
| Created Time | When the alert was first generated | Timestamp of alert creation |
| Last Updated | Most recent alert update | When the alert was last modified |
| Owner | Assigned user or team | Who is responsible for handling the alert |
Alert Status Indicators
Status Icons
- 🔴 Critical: Immediate attention required
- 🟠 Major: Significant impact, needs prompt response
- 🟡 Minor: Low impact, can be addressed during business hours
- 🔵 Warning: Potential issue, monitor closely
- ⚪ Info: Informational only, no action required
State Indicators
- Open: New alert requiring attention
- Acknowledged: Alert has been seen and is being worked on
- Suppressed: Alert is temporarily hidden from view
- Closed: Alert has been resolved
Callout Features
1. Quick Actions Bar
Located at the top of the alert table, provides quick access to:
- Bulk actions (acknowledge, suppress, close multiple alerts)
- Filter shortcuts
- View options
- Export functions
2. Alert Count Summary
Displays the total number of alerts by severity:
- Critical: X alerts
- Major: X alerts
- Minor: X alerts
- Warning: X alerts
- Info: X alerts
3. Real-time Updates
The alert table automatically refreshes to show new alerts and status changes in real-time.
4. Sorting and Grouping
Click on column headers to sort alerts by:
- Creation time (newest/oldest first)
- Severity (critical first)
- Resource name (alphabetical)
- Last updated time
5. Alert Row Actions
Each alert row provides quick action buttons:
- View Details: Open the alert side panel
- Acknowledge: Mark alert as acknowledged
- Suppress: Hide the alert temporarily
- Assign: Assign to a user or team
Alert Color Coding
The alert table uses color coding to help quickly identify alert priorities:
- Red background: Critical alerts requiring immediate attention
- Orange background: Major alerts with significant impact
- Yellow background: Minor alerts with low impact
- Blue background: Warning alerts for monitoring
- Gray background: Informational alerts
Viewing Options
Table Density
Adjust the table density for optimal viewing:
- Compact: Shows more alerts in less vertical space
- Standard: Default spacing for comfortable reading
- Comfortable: Extra spacing for detailed review
Auto-refresh Settings
Configure how often the alert table refreshes:
- Real-time: Updates immediately as alerts change
- 30 seconds: Refreshes every 30 seconds
- 1 minute: Refreshes every minute
- Manual: Only refreshes when manually triggered
Best Practices
- Regular Monitoring: Check the alert browser regularly during business hours
- Priority Focus: Address critical and major alerts first
- Status Updates: Keep alert status current by acknowledging alerts being worked on
- Use Filters: Apply filters to focus on relevant alerts for your role
- Custom Views: Create custom views for different scenarios (on-call, maintenance, etc.)
Next Steps
- Learn about Search Alerts to find specific alerts
- Configure Alert Column Settings to customize your view
- Use the Alert Side Panel for detailed alert information