Alert Views

Alert Views allow you to create customized, saved configurations of the Alert Browser that include specific filters, column settings, and search criteria. This enables quick access to relevant alerts for different roles, scenarios, and workflows.

What are Alert Views?

Alert Views are saved configurations that include:

  • Search filters and OPSQL queries
  • Column selections and ordering
  • Sorting preferences
  • Refresh intervals
  • Display settings

Creating Alert Views

Using the View Builder

  1. Configure your ideal alert display:

    • Apply desired filters
    • Set up column preferences
    • Configure sorting
    • Apply search criteria

  2. Save the view:

    • Click “Save as View” button
    • Provide a descriptive name
    • Add optional description
    • Set sharing permissions
    • Choose default settings

  3. Test and refine:

    • Verify the view shows expected results
    • Adjust filters or columns as needed
    • Update the saved view

View Configuration Options

Basic Settings

  • View Name: Descriptive name for easy identification
  • Description: Detailed explanation of the view’s purpose
  • Default View: Set as default when opening Alert Browser
  • Sharing: Control who can access and modify the view

Filter Configuration

  • Severity Filters: Which severity levels to include
  • Status Filters: Alert status criteria
  • Time Range: Default time window for alerts
  • Resource Filters: Specific resources or resource groups
  • Source Filters: Monitoring tools or integrations

Display Settings

  • Column Selection: Which columns to display
  • Column Order: How columns are arranged
  • Sort Order: Default sorting criteria
  • Table Density: Compact, standard, or comfortable spacing
  • Auto-refresh: How often to update the view

Pre-built Alert Views

Critical Operations View

For immediate attention alerts:

  • Filters: Critical and Major severity, Open status
  • Columns: Status, Severity, Alert Name, Resource, Created Time, Owner
  • Sort: Creation time (newest first)
  • Refresh: Every 30 seconds

Team Dashboard View

For team-based alert management:

  • Filters: Assigned to specific team, Open and Acknowledged status
  • Columns: Severity, Alert Name, Resource, Owner, Duration, Actions
  • Sort: Severity (critical first), then creation time
  • Refresh: Every 1 minute

Maintenance Mode View

For planned maintenance activities:

  • Filters: Suppressed status, specific resource groups
  • Columns: Resource Name, Alert Name, Suppression Reason, Duration
  • Sort: Resource name (alphabetical)
  • Refresh: Every 5 minutes

Historical Analysis View

For reporting and analysis:

  • Filters: All statuses, extended time range (7-30 days)
  • Columns: All available columns for comprehensive data
  • Sort: Creation time (oldest first)
  • Refresh: Manual only

On-Call Engineer View

For on-call personnel:

  • Filters: Critical/Major severity, Open status, last 4 hours
  • Columns: Severity, Alert Name, Resource, Source, Created Time, Escalation
  • Sort: Severity (critical first), escalation level
  • Refresh: Real-time

Managing Alert Views

View Organization

Personal Views

  • Created and owned by individual users
  • Private by default
  • Can be shared with specific users or teams
  • Customizable without affecting others

Team Views

  • Shared among team members
  • Standardized configurations
  • Managed by team leads or administrators
  • Version controlled for consistency

System Views

  • Pre-configured by administrators
  • Available to all users
  • Cannot be modified by regular users
  • Updated through system configuration

View Permissions

Access Levels

  • View Only: Can use the view but not modify it
  • Edit: Can modify view settings and filters
  • Admin: Can manage permissions and sharing
  • Owner: Full control including deletion

Sharing Options

  • Private: Only accessible to the creator
  • Team: Shared with specific teams
  • Role-based: Available to users with specific roles
  • Public: Available to all users in the organization

View Operations

Switching Views

  • Use the view dropdown in the Alert Browser toolbar
  • Quick access to frequently used views
  • Recent views appear at the top of the list
  • Search for views by name

Editing Views

  • Modify existing view configurations
  • Update filters, columns, or settings
  • Save changes or create new version
  • Revert to previous version if needed

Duplicating Views

  • Create copies of existing views
  • Customize without affecting original
  • Useful for creating variations
  • Base for team-specific modifications

Deleting Views

  • Remove unused or outdated views
  • Confirm deletion to prevent accidents
  • Consider archiving instead of deleting
  • Notify users if deleting shared views

Advanced View Features

Dynamic Filters

Create views with filters that automatically adjust:

  • Time-relative filters: “Last 24 hours” updates continuously
  • User-specific filters: “Assigned to me” changes with current user
  • Role-based filters: Different criteria based on user role
  • Conditional filters: Filters that change based on conditions

View Automation

  • Scheduled refreshes: Automatic updates at specific times
  • Alert triggers: Views that activate based on alert conditions
  • Integration hooks: External systems can trigger view changes
  • Workflow integration: Views that support automated workflows

View Analytics

Track view usage and effectiveness:

  • Usage statistics: How often views are accessed
  • Performance metrics: Load times and refresh rates
  • User feedback: Ratings and comments on view usefulness
  • Optimization suggestions: Recommendations for improvement

Use Case Examples

Network Operations Center (NOC)

“NOC Dashboard” View:

  • Critical/Major network alerts
  • Geographic location grouping
  • Network device focus
  • Real-time refresh
  • Large display optimization

Database Administration

“Database Alerts” View:

  • Database resource type filter
  • Performance metric focus
  • Escalation level sorting
  • Database-specific columns
  • Integration with DB monitoring tools

Application Support

“Application Health” View:

  • Application service filters
  • Error rate and response time metrics
  • Environment-based grouping
  • Business hours refresh schedule
  • Integration with APM tools

Security Operations

“Security Incidents” View:

  • Security-related alert categories
  • High severity focus
  • Compliance tracking columns
  • Audit trail emphasis
  • Integration with SIEM tools

Change Management

“Change Impact” View:

  • Change window time frames
  • Resource group filtering
  • Change correlation
  • Approval workflow integration
  • Risk assessment columns

Best Practices

View Design

  1. Clear naming conventions: Use descriptive, consistent names
  2. Purpose-driven filters: Focus on specific use cases
  3. Optimal column selection: Include necessary information only
  4. Appropriate refresh rates: Balance real-time needs with performance
  5. User-friendly layouts: Consider screen size and resolution

View Management

  1. Regular review: Periodically assess view relevance and usage
  2. Version control: Track changes and maintain history
  3. Documentation: Document view purpose and configuration
  4. Training: Ensure team members understand available views
  5. Standardization: Establish consistent view patterns

Performance Optimization

  1. Efficient filters: Use specific criteria to reduce data volume
  2. Minimize columns: Include only necessary information
  3. Appropriate time ranges: Avoid overly broad time windows
  4. Smart refresh rates: Match refresh frequency to need
  5. Cache considerations: Understand view caching behavior

Troubleshooting

View Not Loading

  • Check filter criteria validity
  • Verify data source availability
  • Review user permissions
  • Clear browser cache
  • Test with simplified filters

Poor Performance

  • Reduce time range scope
  • Limit number of columns
  • Optimize filter conditions
  • Check system resources
  • Consider view simplification

Missing Data

  • Verify data source integration
  • Check filter inclusivity
  • Review time range settings
  • Confirm user access rights
  • Test with broader criteria

Sharing Issues

  • Verify sharing permissions
  • Check user role assignments
  • Confirm team membership
  • Review organizational policies
  • Test with different user accounts

Next Steps