The Classic Gateway is a secure and robust server designed for seamless IT environment management. It acts as a bridge between your on-premises IT infrastructure and the OpsRamp cloud, collecting and transmitting critical data for monitoring, automation, and analysis.

This page provides a comprehensive guide to help you set up, upgrade, and manage the Classic Gateway effectively. Whether you’re deploying it on AWS, Azure, GCP, Windows, or VMWare, you’ll find step-by-step instructions to get started quickly.

Table of Contents

  1. Prerequisites
    • System requirements
    • Network configurations
  2. Installation:
    Deploying the Gateway on:
    • AWS
    • Azure
    • GCP
    • Windows
    • Hypervisor (ISO-based installation)
    • VMware (OVA-based installation)
  3. Upgrades
    • Minor Upgrades: Apply patches and small updates
    • Major Upgrades: Upgrade to a new version with enhanced features
  4. Administration
    • Account Login & Access Management
    • Configuring Proxy Settings
    • Managing SSL Certificates
    • Gateway Registration & Setup
    • Syslog Configuration for log management
    • Transferring Gateway Integration Configurations
    • Uploading CA Certificates for secure connections
  5. Troubleshooting
    Common issues and solutions
  6. FAQs
    Answers to frequently asked questions