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Classic Gateway
Installation
Install using ISO/OVA
Pre-installation
Prerequisites
Prepare VMs for Classic Gateway
Prepare Classic Gateway using ISO
Prepare Classic Gateway using OVA
Installation and Registration
Install Gateway on HVM using ISO
Install Gateway on HVM using OVA
Install Gateway on ISO
Install Gateway on OVA
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Installation on Public Cloud
Pre-installation
Prerequisites
Prepare Classic Gateway Using OpsRamp Image
Installation & Registration
Install Gateway on AWS, Azure, KVM, and GCP
Uninstallation
Management
Audit Logging Configuration for Classic Gateway
Classic Gateway Security
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External Proxy Settings
Gateway SSL Certificate Configuration
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Upload CA Certificates to Gateway
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Move Integration Configuration
Update Chrome Package
Gateway Java migration - Java 11 to Java 17
Updating Multiple Package (Classic Gateway) - 20.1.0
Updating the Chrome and Edge Package (Classic Gateway)
Updating the Chrome Package (Classic Gateway) - 20.0.3
Updating the Chrome Package (Classic Gateway) - 20.0.4
Updating the Chrome Package (Classic Gateway) - 20.1.1
Upgrade
Gateway Application Upgrade
Gateway Appliance Upgrade
Troubleshooting
Handling Orphaned SerialUI Processes and Read‑Only Mode
Fix PowerShell Issue in Classic Gateway Patch
Gateway Tunnel Disconnect with Certificate Errors
Unmanaged Disks to Managed Disks
Resolving Static IP Issues for Gateway
Recovery from Classic Gateway Read‑Only Mode Alert
FAQs
Subscribe to Ubuntu from the Amazon Marketplace
What is Attenuated Alert
How to View Agent Installed Resources
Gateway FAQs
Syslog FAQs
NextGen Gateway
Installation
Install Using ISO/OVA
Pre-installation
Prerequisites
Prepare VMs for NextGen Gateway
Prepare NextGen Gateway using ISO
Prepare NextGen Gateway using OVA
Install K3s on ISO/OVA
Installation and Registration
Install Gateway on HVM using ISO
Install Gateway on HVM using OVA
Install Gateway Using ISO
Install Gateway Using OVA
Install Gateway Using OpsRamp Bootstrap Tool
Install Gateway on ISO/OVA Based HA Cluster
OpsRamp Collector Bootstrap Tool
Multi Tenancy
Zero-touch Onboarding
Gateway Registration
Install on Managed Kubernetes
Prerequisites
Installation and Registration
Install Gateway Using Helm on Kubernetes
Install Gateway on Cloud-Managed Kubernetes
Uninstallation
Uninstallation from OpsRamp Portal (for Connected Gateways)
Manual Uninstallation (for Unconnected Gateways)
Post Uninstallation Checklist
Upgrade
Gateway Application Upgrade
Gateway Appliance Upgrade
Management
Elastic Collector Profile
Configuration
Elastic Use-Cases
Configuring Load Balancers in Kubernetes Deployments
Configuring MetalLB IP Ranges
Configure SNMP V3 trap Credential in NextGen Gateway
Configuring and Updating Proxy Settings
Enable and Disable Squid Proxy after Gateway Registration
Manually Configure DNS Name Servers in K3s
Migrating from Classic Gateway to Single node NextGen Gateway
Monitoring Memory Usage in Kubernetes Clusters
Update Hostname and IP Address
Enable K3s Audit Logging for NextGen Gateway
Modifying Redis Memory Limits in the NextGen Gateway
Update Memory Limits for NextGen Gateway
Updating MetalLB from 1.0.0 to Latest
Upgrade Redis on Your Gateway
Upload CA Certificates to NextGen Gateway
Uninstalling a multi-Node K3S Cluster in NextGen Gateway
Access SSH Consoles for NextGen Gateway Running on Kubernetes
Gateway Java migration - Java 11 to Java 17
View Agent-Installed Resources Connected via Gateway
Updating the Chrome Package (NextGen Gateway)
Troubleshooting
Connectivity Issue from Container
Failed to Upgrade NextGen Gateways from v15.0.0 to v15.1.0
Failed to Upgrade NextGen Gateways from v18.0.0/18.0.5 to v18.1.0
Fixing mkfs.ext4 I/O Errors in Nextgen Gateway
Gateway Pod Crash due to High CPU Utilization
Gateway Tunnel Disconnect with Certificate Errors
Gateway Tunnel Disconnection Issues
Gateway Logs Issues
Recovery from NextGen Gateway Read‑Only Mode Alert
Gateway Version Update Issue
Intermittent Node Hang in K3s Cluster
Memory Issues in NextGen Gateway Pods
Missing K3S Base Images
Nextgen Gateway Connectivity Issues
Pre-checks failed during Gateway registration
Resolving Longhorn PVC Mount Failures
Resolving Common Issues with NextGen Gateway Pods
Resolving Static IP Issues for Gateway
Time Synchronization Issue
Vprobe Application Issues
Known Issues
PostgreSQL Version Upgrade in NextGen Gateway
Upgrading Gateways from v15.0.0 to v15.1.0
Updating the Chrome and Edge Package (NextGen Gateway)
Updating the Sudo OS Package
FAQs
Gateway Cluster - Network Backend Selection
How to Check the Status of Kubernetes Objects
Windows Gateway
Prerequisites
Installation and Registration
Install and Register on Windows
PostgreSQL Version Upgrade in Windows Gateway
Upgrades
Gateway Application Upgrade
OpsRamp Collector Release History
Blog
API
Support
Collector
OpsRamp Gateway
Classic Gateway
Management
Gateway Administration
Gateway Administration
Updated Jan 7, 2026
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